Privacy Policy

Lidana's Privacy Policy

Effective Date: October 16, 2024

Lidana ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, specifically for users in the United States.

We collect the following types of information from our users:

Personal Information: Includes name, email address, phone number, and payment information when you create an account or make a purchase on Lidana.
Usage Data: Information related to how you interact with our service, such as IP address, browser type, operating system, pages viewed, and time spent on pages.
Cookies: We use cookies and similar tracking technologies to enhance your user experience and gather information about how our service is used.

1. Information We Collect

We may use your information for the following purposes:

To Provide and Improve Our Service: Your information is used to operate, maintain, and enhance your experience with Lidana.
For Communication: We may send you product updates, newsletters, marketing materials, or respond to your inquiries.
For Billing and Payments: Personal information is used to process payments and handle invoicing.
For Security and Fraud Prevention: We use your data to protect our platform, prevent fraud, and ensure the security of our users.

2. How We Use Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following situations:

Service Providers: We may share information with third-party service providers who help us operate Lidana (e.g., payment processors, hosting services).
Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas or government investigations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

3. How We Share Your Information

You have the following rights regarding your personal information:

Access and Update: You can access and update your account information through your user profile settings.
Delete or Deactivate Account: You may request to delete or deactivate your account by contacting us at support@lidana.app.
Opt-Out of Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

4. Your Choices Regarding Your Information

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Security

We will retain your personal information for as long as necessary to provide our services or as required by law. If you wish to delete your information, please contact us at support@lidana.app, and we will take reasonable steps to accommodate your request, subject to any legal obligations.

6. Data Retention

Lidana is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information.

7. Children’s Privacy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our platform. Continued use of the service after changes become effective indicates your acceptance of the revised policy.

8. Changes to This Privacy Policy

If you have any questions about this Privacy Policy, please contact us at:

Email: support@lidana.app
Address: Surya Digitech Pvt. Ltd.,
502/A 1st Main Road,
Jayanagar 8th Block,
Bengaluru - 560070
India.